I think in urban areas it’s still going to be tough,” he said. “I do think it can work in suburban areas. Would it be crazy for Deliveroo to switch to drones? While Shu admitted that he hasn’t thought about it, drones could be useful in some very specific cases. And the company is also available in many other countries. “Pretty much every market we’re launching is faster than the previous one,” Destin said. In Paris, Deliveroo had to face some local competition, but Destin said that Deliveroo is now No. and is now available in dozens of cities. When it comes to geographical expansions, Deliveroo started in the U.K. Right now, we’re just focused on being the best food delivery startup in the world.” We need to see a bit more what’s going to happen. It’s still really early days right now in this industry. There’s one thing at the heart of Delivery Hero’s rise in the Middle East (and to some extent in other parts of the world as well): acquisitions. “I view us as the potential acquirer of other businesses,” Shu said. The Middle East business would’ve had a positive EBITDA of 70 million in 2019 as well but as the company invested heavily in dark stores and kitchens in the region, it was negative 22 million. And the good thing is that the company still has a lot of money in the bank. We have very little overlap with Just Eat when it comes to restaurants and customers.”īut it also means that Deliveroo has to grow as quickly as possible to capture as much of the market as possible. “ is way bigger than anybody realizes,” Destin said. It sounds too simple, but the company has raised around $200 million so far and is slowly but surely taking over major cities - and there’s still a lot of room to grow. They don’t have to buy scooters, and you know the delivery will be quick. With Deliveroo, you can find your favorite local restaurant and order food from them. Your best restaurant in your local neighborhood is here in less than half an hour.”ĭeliveroo operates its own fleet of delivery persons and partners with local restaurants. “And now, it’s not about using us twice a month, it’s about using it every single day. “We started with two restaurants in Chelsea with two drivers - I was the first driver,” Shu said. Reports have suggested that the company plans to hold an initial public offering in 2021.Shortly after raising $100 million, Deliveroo co-founder and CEO William Shu and Accel Partners’ Fred Destin took the stage at Disrupt London to discuss the company’s ambitious plans. Competition and Markets Authority (CMA) in August.Īfter a recovery in the food delivery market, regulators then switched focus to whether the transaction would hamper competition in restaurant and online grocery delivery. Amazon's investment was approved by the U.K. The UberEats competitor was backed by Amazon in a $575 million funding round in May 2019 and Amazon now owns 16% of the company, which is valued at well over $2 billion. Deliveroo said in April that it was doing all it could to help riders through the pandemic, with riders earning more than the national minimum wage on average. We are working with restaurants to optimize their operations for delivery, and we are doing everything we can to make sure people still have access to the food they want and need."įood delivery riders have also previously criticized the company for paying low wages. William Shu ( Chinese: Peh-e-j: Kh Ch-sing, born December 1979) is a UK-based American businessman, the co-founder and CEO of Deliveroo, an online food delivery company with operations spread across more than 200 cities in 11 countries. At the time, a Deliveroo spokesperson said: "We are here to deliver for restaurants who want to carry on offering their amazing food to families at home during this difficult time. Restaurant owners told CNBC in May that they felt Deliveroo took too much commission on each order. "My bet was that this was going to be the future of food delivery," Shu said in reference to dark kitchens, adding that they have "evolved from a nice-to-have expansion play for restaurants to really a fundamental part of restaurants' strategy."įounded in 2013 by Shu and Greg Orlowski, Deliveroo uses a network of 80,000 freelance couriers to deliver food from over 100,000 restaurants to people's homes and offices. Personal Loans for 670 Credit Score or Lower Personal Loans for 580 Credit Score or Lower Best Debt Consolidation Loans for Bad Credit
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